Privacy Policy

Effective Date: February 25, 2025

1. Introduction

Welcome to MorseTech Air Conditioning ("Company," "we," "our," "us"). Your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website https://morsetech-air.com (the "Website").

2. Information We Collect

We may collect the following types of information:

  • Personal Information: Name, email address, phone number, mailing address, and any other information you voluntarily provide.
  • Non-Personal Information: IP address, browser type, device information, and browsing behavior on our Website.
  • Cookies and Tracking Technologies: We use cookies and similar tracking technologies to enhance user experience and analyze website traffic.

MorseTech Air Conditioning will collect verbal opt-ins from customers. Customers will be able to opt in to receive SMS notifications (e.g., billing, appointment reminders, dispatch updates, job completion surveys) either in person at your location or during a phone call initiated by the customer. Upon first registration, customers will be asked for their phone number and informed about receiving text messages. They will also be notified of possible message and data rates, variable message frequency, and instructions to text HELP for support or STOP to unsubscribe. Customers will also be informed that their number will not be shared with third parties for marketing or promotional purposes.

3. How We Use Your Information

We use the collected information to:

  • Provide and manage our services
  • Improve our Website and customer experience
  • Respond to inquiries and customer service requests
  • Send promotional communications (if opted in)
  • Ensure security and prevent fraudulent activities

4. Sharing Your Information

We do not sell or rent your personal information. However, we may share information with:

  • Service providers assisting in business operations (e.g., hosting, analytics, marketing)
  • Legal authorities when required by law
  • Business partners with your consent

5. Data Security

We implement industry-standard security measures to protect your data from unauthorized access, alteration, or destruction. However, no data transmission over the internet is 100% secure.

6. Your Rights and Choices

You have the right to:

  • Access, update, or delete your personal information
  • Opt out of marketing communications
  • Disable cookies through browser settings

7. Third-Party Links

Our Website may contain links to third-party sites. We are not responsible for their privacy practices.

8. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date.

9. Contact Us

For any questions or concerns regarding this Privacy Policy, please contact us at:

Email: [email protected]
Phone: 407-648-0212
Address: 2040 N. Rio Grande Ave Orlando, FL 32804